All bookings are 100% online. Make a booking anytime using our online booking tool, just click the button above. A Credit card is required upon booking. A Color consult form is required upon booking.
We kindly ask that clients give us at 48 hours’ notice when rescheduling services. Should you be unable to provide 48-hours’ notice, a late cancellation will result in a 50% charge of the scheduled service to the client’s credit card on file. Plane Jane appreciates your understanding of our Stylist's time.
If the client no-shows to their scheduled appointment, the clients' credit card will be charged 100% of the scheduled service.
Out of respect for all of our Plane Jane guests, services for clients arriving more than 15 minutes late will be honored at Plane Jane’s discretion. We reserve the right to cancel or modify your scheduled service as needed to stay on time for all following appointments.
Clients may be asked for a $100 deposit when booking an extensive color service. ex: Foilyage, Highlights, Vivid Color,Chemical Service, Extensions. Your deposit will go towards your upcoming service.
Your satisfaction is extremely important to us. Although we do not offer refunds on services rendered, we will do everything in our power to correct any issue that may arise within 14 days of the original service. If you would like additional services outside of your original consultation, we will be happy to accommodate and will notify you in advance of the additional charges.