SALON POLICIES

 

First time color

In order to ensure the best possible service, we ask that new clients please call the salon to schedule your complimentary hair color consultation prior to booking your services with us. It is important that our stylists become familiar with your hair type and styling needs prior to confirming services. Ombre and Balayage techniques require extra time depending on individual hair types and our stylists must properly gauge the amount of time required to complete your look.

 

Confirmation/guarantee

New clients will be asked to provide a $100.00 deposit (which will go towards the service) in order to reserve an appointment for any  service(s) that are lengthy; such as: balayage, vivid color, color correction, brazilian blowout, combo services, etc. No shows or last minute cancellations are unfortunate for our Hairstylists and Clients who would have loved that appointment, and the $100.00 deposit will be forfeited.

Weekday cancelation policy

Clients are asked to please give at least 48-hours notice when rescheduling services so that our stylists may book other customers in your place. Should you be unable to provide a minimum of 48-hours notice, PJS. reserves the right to charge a cancelation fee of up to 100% of the cost of scheduled services.

 

Weekend cancelation policy

Clients are asked to please give at least 48-hours notice when rescheduling weekend services so that our stylists may book other customers in your place. Should you be unable to provide a minimum of 48-hours notice, PJS. reserves the right to charge a cancelation fee of up to 100% of the cost of scheduled services. Weekends are when services are most in demand. Cancelations cost our stylists and salon business.
 

gratuity POLICY
Gratuity is always appreciated and is accepted in cash. We cannot accept gratuity on credit cards. 

No-show policy

PJS reserves the right to charge a no-show fee of up to 100% of the cost of scheduled services.

 

4864 Rugby ave

bethesda, MARYLAND

© 2020 Plane Jane Salon.

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